FAQs

We only sell online but we do offer free returns so customers are welcome to order extra sizes or styles and send back whatever isn’t required. If you need size and style advice please contact us and we would be happy to help!

We are unable to retrospectively add discount codes once the order is placed but if you have a code we ask that you receive the shoes first and if you are happy with them please email us with the code so we can manually adjust your payment.

Please click the link here to go to our deliveries and returns page

If you are unsure about the width of your feet, please CLICK HERE to use our foot measurement guide. We also have a handy Ai tool on all of our product pages to help you work out the size you need based on other brands you wear. If you still need assistance, please email us atsupport@sargassoandgrey.com

CONTACT US

Monday - Friday 9am - 5pm (0203) 393 1349 

(Please leave a message out of office hours and we will call you back)